Last updated 14 April 2017
1. Core Principles
When you use our services, we collect the following information, and use it only as described below:
2.1 Account Information
This may include your name, address, email address and phone number. We use this information in the ways you would expect, such as to set up your account, to contact you or to ship our product/s to you.
2.2 Payment Information
2.3 Communications With Us
When you send us emails or other communications, such as customer support inquiries, we maintain those communications and their contents so that we can resolves your inquiries or otherwise assist you.
2.4 Public Comments On The Services
We maintain any comments, contributions to discussions or messages submitted to users of the service, in order to provide the service.
2.5 Usage Information
This includes information about your activity on and interaction with our service, such as your IP address, your device or browser type, the webpage you visited before coming to our sites and indentifiers associated with your devices. This information enables us to analyse how the services are being accessed and used, and to track performance of the services.
2.6 Location Information
Your devices (depending on your settings) may trasmit location information to the services. We use this information to customise, improve and protect the services. For example, we may use your location information to determine local language preferences, or to geotag a post.
2.7 Cookies And Other Technologies
When you use the services, we may share your information only as described below:
3.1 Third Parties You Authorise
We may give third parties access to your information on the service. For example, we may wish to integrate a third party newsletter service that requires access to the email addresses we collect from you. Such third party use of this information will be governed by the terms and privacy policies of the third party.
3.2 Following The Law
We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to comply with the law, protect our rights or prevent fraud or abuse of Pawprint Deli or our users. When we receive law enforcement requests for information, we strongly believe in privacy and transparency. We scrutinise such requests carefully and challenge vague, overbroad or otherwise unlawful requests. And when legally permitted, we provide our users with notice that their information is being requested. This notice is provided so that you have the opportunity to challenge such requests.
3.3 Others Working For Pawprint Deli
3.4 Business Transfers
If we're involved in a reorganisation, merger, acquisition or sale of our assets, your information may be transferred as part of that deal.
While no service is completely secure, we have attempted to keep your information safe to the best of our abilities. We employ security measures such as using firewalls to protect against intruders, building redundancies throughout our network (so that if one server goes down, another can cover for it) and testing for and protecting against network vulnerabilities. Payment information is trasmitted using HTTPS encryption.
We'll retain your personal information for as long as we need it to provide you with the services. You can ask for your personal information to be deleted at any time by contacting us. Please note that there may be latency in deleting your personal information from our servers and backup storage, and we may retain your personal information in order to comply with the law, protect our rights, resolve disputes or enforce our agreements.
We may retain certain information as required by law or for necessary business purposes. On request, we'll provide you with a copy of your personal information that we maintain. This request may be subject to a fee not exceeding the prescribed fee permitted by law.
We may periodically email you service-related announcements. We'll also send you emails related to your transactions. We may also send you marketing or promotional communications, but you can opt out of receiving subsequent marketing or promotional communications by clicking the link marked unsubscribe (or similar phrasing) that's included in those communications.